Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, phone number, company name, shipping address, and payment information. Payment details are processed securely by Stripe and never stored on our servers.

We also collect usage data automatically, including browser type, device information, IP address, and pages visited to improve our service.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Provide customer support
• Improve our products and services
• Send marketing communications (only with your consent; you can opt out anytime)

3. Payment Security

All payments are processed through Stripe, a PCI DSS Level 1 certified payment processor. We never store your full credit card number, CVV, or other sensitive payment data on our servers.

4. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to operate our business:

• Stripe — payment processing
• Resend — transactional email delivery
• Shipping carriers — order fulfillment

5. Cookies & Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising trackers.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within 30 days.

7. Data Retention

We retain your account and order data for as long as your account is active or as needed to fulfill legal obligations. Design files associated with completed orders are retained for 12 months to support reorders.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or a notice on our website.

9. Contact Us

If you have questions about this policy, contact us at support@mfn.cards.